Privacy Policy

At N’Muzuri, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, place an order or contact us.

Who we are

This website is operated by:

Company name: [LEGAL COMPANY NAME]
Trading name: N’Muzuri
Registered address: [FULL ADDRESS]
Company number: [BELGIAN COMPANY NUMBER]
VAT number: [VAT NUMBER]
Email: [CONTACT EMAIL]

Information we collect

When you use our website, we may collect information including your:

  • Name and surname
  • Billing and shipping address
  • Email address
  • Telephone number
  • Order and transaction information
  • Customer service communications
  • Technical information such as IP address, browser and device information
  • Cookie and website usage information

Payment information is processed through our payment service providers. We do not necessarily have direct access to your complete payment card information.

How we use your information

We may process your personal data to:

  • Process and deliver your orders
  • Manage payments, returns and refunds
  • Communicate with you about your order
  • Respond to questions and customer service requests
  • Prevent fraud and protect our website
  • Improve our website and customer experience
  • Send marketing communications where permitted or where you have provided your consent
  • Comply with our legal and regulatory obligations

Sharing your information

We may share information with service providers necessary to operate our business, including Shopify, payment providers, delivery companies, marketing platforms and other technical service providers.

We only share information where necessary and in accordance with applicable data protection laws.

Data retention

We retain personal information only for as long as necessary for the purposes described in this Privacy Policy and to comply with applicable legal, accounting and regulatory requirements.

Your rights

Subject to applicable law, you may have the right to request access to, correction of or deletion of your personal data, restrict or object to certain processing, and request portability of your data.

Where processing is based on consent, you may withdraw that consent.

To exercise your rights, contact us at [PRIVACY EMAIL].

Cookies

Our website uses cookies and similar technologies. For more information, please see our Cookie Policy.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

Contact

For questions regarding this Privacy Policy or your personal data:

[LEGAL COMPANY NAME]
[ADDRESS]
[EMAIL]